Penn State Chooses ANGEL for LMS after Evaluation Process

Today Blackboard released the official announcement regarding Penn State’s decision to remain with ANGEL.

ANGEL program manager Terry O’Heron’s quoted explanation:

When it comes to an enterprise system and an enterprise business relationship with the vendor, it’s not just the features of the LMS, it’s the partnership with the vendor, system performance, the support, the training, the documentation, and strategic business opportunities.

Let me paraphrase: The perceived cost of switching would just be too high, despite the fact that Penn Staters clearly do not enjoy using ANGEL.

Penn State’s decision is short-sighted. If anything, online education is becoming a more central part of the college experience, not less, and to choose a product with a remarkably bad user experience because of short-term cost savings means foregoing a chance to establish a long-term competitive advantage. You can find more information about how the LMS reviewal process worked here.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s